Terms & Conditions

1) About us

Can Can Car Finance is a trading name of The Trade Centre Group PLC. The Trade Centre Group PLC is authorised and regulated by the Financial Conduct Authority (registration number is 689365) and is permitted to carry on relevant regulated consumer credit activities including acting as a credit broker and not a lender. Our registered office is Euro Centre, Neath Abbey Business Park, Neath Abbey, SA10 7DR.

2) Initial Disclosure

CCCF does not offer a whole of market option for consumer credit, but we can introduce you to a selected group of lenders (a list is available on request) who may be able to help you finance your vehicle of choice. This group of select lenders provides us with a range of finance products which may be suitable for you. The dealer will explain the key features of those finance products to you.

In assessing your needs, we may seek such information about your personal and financial circumstances and objectives as might be relevant to enable us to identify your requirements. It is important that you provide us with accurate and relevant information at all times. We will not charge you any fees for our consumer credit services, but the lender will typically make a commission payment to the dealer (e.g. The Trade Centre Group PLC) should you decide to enter into an agreement. The commission payment the dealer will receive has no effect upon the amount of credit available to you or any amounts payable by you.

3) Our services

We are offering you a chance to find out quickly the amount of credit which may be available to you if you wish to purchase a car. Our system has been designed to provide you with this information very quickly and you will then be in a position to select the vehicle of your choice from an associated reputable motor dealer (The Trade Centre Group PLC).

4) Data Protection

We obtain relevant personal data about you, or personal information, meaning any information about you from which you can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, maiden name, username or similar identifier, marital status, title, date of birth, gender, employment information, income and ID data.
  • Contact Data includes e-mail, address and telephone numbers.
  • Financial Data includes income, bank account and payment card details, bank statements and employee wage slips.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Profile Data includes your purchases or orders made by you, your interests preferences, feedback and survey responses.
  • Usage Data includes information about how you use our website and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences; for more information on Data Protection and your rights, please refer to our privacy notice (link to the privacy notice).

5) Credit references and applications for hire purchase or credit facilities

If you are seeking credit or hire purchase facilities, we need to process your personal data for the purpose of submitting an application to our lenders and obtaining a credit reference from a credit reference agency. By agreeing to our terms and conditions, you are consenting to the disclosure of your information to the credit reference agency, and to the finance companies.

In an application for hire purchase or credit facilities to a finance company, you are consenting to the disclosure of your information to the credit reference agencies for the purchase of a vehicle. If you apply for credit or hire purchase facilities, the finance company to whom we direct your application will search your record with a credit reference agency which will add to its record about your details of our search, the finance company search, and your application details.

This will be seen by other organisations that make such searches. The finance company will also add to your record with the credit reference agency details of your agreement with them and your payment record under the hire purchase or credit agreement with you. These records will be shared with other organisations and may be used by them to consider further applications for credit and credit related services, to trace debtors, recover debt, and for fraud prevention. The finance company may also check your details with fraud prevention agencies, which themselves share their records with other organisations. If you wish to receive details of credit reference and fraud prevention agencies from whom we and the finance company obtain information and to whom we pass information about you, you can do this by contacting our Data Protection Officer in writing or by e-mail dpo@cancancarfinance.com

6) Our commitment to Treating Customers Fairly

We aim to provide excellent customer service. We value your feedback as the fair treatment of customers is extremely important to us. If you have any cause for concern, we would like the opportunity to review matters for you (you can make an enquiry using the contact details in paragraph 1).

7) These terms

These terms (together with the documents referred to within) (the “Terms”) set out the terms on which you may access and use our website (“our Website”), and the services available on it (the “Services”), which include our online application process.

Please read these Terms carefully before using our website. Whether you access our Services via a computer, mobile device, or some other means, these Terms govern your use. In using our website, you are confirming that you accept these Terms and that you agree to comply with them. You must not use our website or any of the Services if you do not agree to these Terms.

8) Other Applicable Terms

The following additional terms also apply to your use of our website:

  • Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us.
  • In using our website, you consent to such processing, and you warrant that all data provided by you is accurate.
  • Our cookie policy sets out information about the cookies on our website.

9) Changes To These Terms

We reserve the right to revise these Terms at any time without notice by amending this page. The amended Terms are effective from the date these are posted to our website. In continuing to use our website or Services, you accept our amended Terms. Please check this page from time to time to take notice of any changes we may have made as any such change will be binding to you. We may update our website from time to time and may change its content at any time.

10) Permitted Use of Our Website

We continuously monitor the use of the Website to inform us of any improper commercial use. In order to preserve and maintain the functionality of our Website and Services for all, there are a number of things you must not do. You must not:

  • transmit material of any nature which is designed to interrupt, damage, destroy or limit the accessibility or functionality of our website or the Services, or any equipment or network on which our website is stored, or any software used for the provision of our website or any equipment or network or software owned or used by a third party.
  • make an attempt to gain unauthorised access to our website, the non-public parts of it, the server on which our website is stored or indeed any server, computer or database connected to our website, or from or through which the Services are provided.
  • use any automated software, process, program, robot, bot, web crawler, spider, scraper, data mining, trawling or any other ‘screen scraping’ software, process, program or system to access, obtain, copy, monitor or republish any portion of our Website or any data, content, information or services accessed via the same; and/or any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations;
  • use our website or Services to create, check, validate, update, modify or amend your own or another person’s databases, records or directories.
  • use our website in any way that breaches any applicable local, national or international law or regulation.
  • use our website in any illegal, fraudulent, offensive or abusive manner, or in any way that has any illegal or fraudulent purpose or effect.
  • to bully, insult, intimidate or humiliate any person.
  • copy or attempt to copy our data or reverse engineer the Services or the processes used on our website; or
  • do anything which interferes with any other user’s experience of our website or Services.

This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

11) Automated Processing

Profiling is any form of automated processing of personal data to evaluate certain things about an individual. When you provide us with your information, we use automated processing to analyse your data, before it comes to a person. This enables us for example, to find out quickly the amount of credit which may be available to you if you wish to purchase a car and enables us to provide you with this information very quickly. By agreeing to these Terms, you consent to us using automated processing to process your personal data. You have the right to object by contacting us at marketing@cancancarfinance.com

12) Access to and the Availability of Our Website

It is your responsibility to make all arrangements necessary for you to have access to our Website and Services, including using your own virus protection software.

We cannot guarantee our Website, Services, or any content we provide, will always be available without interruptions, or be bug, virus, fault or error free.

We absolutely do not guarantee that our website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our website. Users should use their own virus protection software.

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored, or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

We reserve the right to suspend, withdraw, discontinue or make changes to all or any part of our website, including access to the Website, for any reason, at any time and without notice. We will not be liable to you if for any reason our website is unavailable at any time or for any period.

You are responsible for ensuring that all persons who access our website through your internet connection are aware of these Terms of use and other applicable terms and conditions, and that they comply with them.

13) Links

You may link to the publicly accessible pages on our website, provided you do so in a way that is legal, fair and does not damage our reputation or take advantage of us or our Services, such damage or harm to reputation being determined by us.

You must not link to our website in such a way as to suggest or imply any form of association, approval or endorsement by us without our prior written consent.

You must not establish a link to our website in any website that is not owned by you.

You will immediately at our request remove any link to our website at any time and we may withdraw any linking permission at any time.

If you wish to link to or make any use of content on our website other than that set out above, please marketing@cancancarfinance.com

Where our website contains links to other resources and sites provided by third parties, those links are provided for your information only. We have no control over the content of those resources or sites and such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

14) Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights relating to our Website and the material published upon it. Those works are protected inter alia by copyright laws and treaties globally. All such rights are absolutely reserved.

You are allowed to print off one copy and may download extracts of any page(s) from our website for your own personal use.

You are not allowed to modify the paper or digital copies of any materials you have printed off or downloaded in any way; and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged (except where the content is user-generated).

You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy, download, share or repost any part of our website in breach of these Terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy copies of the materials you have made.

15) Breaches of these Terms

When we consider that a breach of these Terms has occurred, we may take such action as we deem appropriate.

Failure to comply with these Terms of use may result in our taking all or any of the following actions:

  • immediate, temporary or permanent withdrawal of your right to use our website.
  • issue of a warning to you.
  • legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • further legal action against you; and/or
  • disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

We exclude our liability for all action we may take in response to breaches of these Terms. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

16) Your Liability

You will compensate us in full for all losses or costs, including reasonable legal fees, that we incur as a result of (i) any breach by you of these Terms; (ii) your use of our website or Service in violation of any law; or (iii) the infringement of the rights of another person.

17) Miscellaneous

If any term of these Terms is held to be illegal, invalid or held to be otherwise unenforceable, the remaining parts of the Terms will continue to be enforceable.

You may not assign, sub-licence or otherwise transfer any of your rights or obligations under these Terms to any other person or party.

These Terms do not give rise to rights which are enforceable by any person who is not party to these Terms.

If we do not exercise or enforce a right under these Terms against you at any time, this does not in any way prevent us from doing so at a later date.

18) Applicable Law

These Terms, its subject matter and its formation, are governed by English and Welsh law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction in connection with these Terms and your access to and use of our Website (including any claims or disputes).

19) Contact Us

To contact us, please e-mail marketing@cancancarfinance.com

20) Finance Application:

The Financial Conduct Authority is the independent regulator of financial services in the United Kingdom. The Trade Centre Group PLC (‘we’, ‘us’, ‘our’) is authorised and regulated by the Financial Conduct Authority (our registration number is 689365) and is permitted to carry on relevant regulated consumer credit activities including acting as a credit broker and not a lender.

The Trade Centre Group PLC does not offer access to all available options across the whole of the consumer credit market but we can introduce you to a select panel of lenders who may be able to help you finance your vehicle of choice.

In order to carry out a free finance check, you agree that you are able to provide 3-years of address history within the UK.

To better establish your potential eligibility for credit or hire purchase facilities, DealTrak Limited has been appointed as a processing agent for and on behalf of The Trade Centre Group PLC and our select panel of lenders. DealTrak Limited will analyse your credit information to determine your financial status and use your information for the purposes of identifying and ranking the most appropriate credit products for you, taking into account your personal circumstances. By accepting these Terms and Conditions you consent to your personal information being passed to DealTrak Limited, via The Trade Centre Group PLC.

By accepting these Terms and Conditions you also consent to the disclosure of your personal data, and other details recorded, to one or more lenders from our select panel. You acknowledge that each prospective lender, to whom we direct your application, will search your record with credit reference agencies, which will add to their record about you details of the hard credit search made by the prospective lender, and details of your application. These credit searches can have a negative impact your credit score and rating and details of these searches may be seen by other organisations in the future.

Until a specific vehicle has been selected, it is not possible to predict the potential final outcome of any application for credit or hire purchase facilities. Each prospective lender will also carry out an assessment of the vehicle selected. Each prospective lender has the right to apply special conditions to an offer of credit, restrict the level of advance or term of agreement, or even to decline a previously accepted application following a full assessment of the finance proposal and any additional information requested. The Trade Centre Group PLC has no influence over any lending decision and acts only in its capacity as a credit broker. All applications are subject to status and no credit or hire purchase facility is guaranteed.

The prospective lender will also add to your record with credit reference agencies, details of your agreement with them and of your payment record under the hire purchase or credit agreement, should you enter into an agreement with them. These records will be shared with other organisations and may be used by them to consider further applications for credit and credit related services, to trace debtors, recover debt, and for fraud prevention. For more information, please refer to our full Privacy Notice.

The Credit Reference Agencies used by the lenders on our select panel have produced a Credit Reference Agency Information Notice ("CRAIN") which details how they will use your data after we have provided it to them.
This information is available at CRAIN:

https://www.equifax.co.uk/crain/
https://www.experian.co.uk/legal/crain/
https://www.transunion.co.uk/legal/consumer-centre#pc-credit-reference

Please contact us if you wish to receive details of the relevant fraud prevention agencies.
The Trade Centre Group PLC will only process your personal information and data for the above purposes and on the basis that such processing is necessary for us to comply with the law, or is necessary for performance of a contract we have in place with you, or because you have asked us to take specific steps before entering into a contract. For more information, please refer to our full Privacy Notice.